The purpose of this procurement is to establish a framework agreement for agent services supporting the ordering, renewal, administration, and delivery of subscription-based resources — primarily journals in print and electronic format. The current portfolio comprises approximately 933 active subscriptions (incl packages, databases etc), through an agent and about 160 direct with suppliers/publishers (of which some are handled by the agent as invoicing agent). Estimated annual spend managed through an agent (incl as invoicing agent) is approximately NOK 25 million (ex. VAT), based on 2025 figures. In addition, we handle the payments of knowledge resources for the Central Norway Health Authorities. The tender also opens for NTNU to include future services for handling and administration of subscription-based or similar resources as the market evolves. Resources covered by consortium agreements are not included in the scope of this tender.